Great quick solutions to your tech issues. Knowledgeable technician who don't make you feel stupid. High quality merchandise
Went into itech 20 minutes before closing, the staff treated me kindly and helped me resolve the issue. My phone wasn't making or receiving calls, and the employee tried multiple solutions and talked me though each step so I knew what was happening. It didn't take them more than 5 minutes and they didn't even charge me for it! Amazing place.
I was MORE than pleased with the service I received at iTech in Cedar Falls. After being told online through Apple Chat, that iTech would be unable to assist me for at least 7 days after my iPhone crashed (black screen of death), the great people at US Cellular called over and iTech said, come on over. RIGHT THEN. They were swift with confirming my issue, pleasant to talk to, and got me all set up with a loaner phone until my replacement came in. Low and behold the replacement arrived the VERY NEXT DAY! Set up was quick and again, HUGE praises for their service. I will start THERE if I ever have any future tech issues! Thanks again guys!
Really helpful and knowledgeable. Honest and didn't even charge for the assessment of my ipod gen5.
I went in because I restored my macbook pro and the OS X software was not downloading. All I needed was the software to be downloaded again. I had talked to the Apple support previously and found out the problem and just needed to buy a cd or have them put software on my macbook. They have the software on flashdrives, but said it would cost me about $100. I decided to look for other ways, glad I did. When I talked to Apple later they said that I should not be charged to do this. Apple is now sending me the CD to install the software via mail completely free. Now just have to wait for the CD, when I need to be completeling assignments and this is my only computer.
Itech is a US Electronics Store based in Cedar Falls, Iowa. Itech is located at 6027 University Ave #200, Cedar Falls, IA 50613, USA.
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