Kevin the store manager & Ryan an employee are very friendly and helpful people who work here. Happy to do business here. Only thing I don't care for is it cost $5 to ship a package to
the store to be picked up. Haven't seen that at any other UPS store on my travels. But the staff makes up for it.
I ship all of my art through this store. Always a good experience. Most importantly - my packages get where they need to go. I live an hour away from this location and actually cheated on them with a place closer, of the 5 times I didcheat, 3 packages were screwed up. I learned my lesson the hard way.
The staff did not help me figure out why my drop of reciept and all of the tracking information had a 33.75lb different weight. Just wanted to blame other facilities like it was my job to call ALL of the different places this package had been, after dropping it off here.
Very helpful staff
Been to the store several times and it's always quick with friendly service.
So, I dont view this service as something I take for granted. I appreciate this UPS Store's 100% for both me and the folks that buy my art. Worth the extra drive time, it's peace of mind knowing they will take care of my stuff.
The Ups Store is a US Finance company based in Cedar Falls, Iowa. The Ups Store is located at 6820 University Ave, Cedar Falls, IA 50613, USA.
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