Driver allegedly knew my house but possibly left the package at another house on the block. I know all the neighbors, and they would have brought the package to me. Secondly, the night shift driver supervisor T-roy said they could locate my package with GPS. I'm pretty sure packages don't come with a homing device Batman, but I guess if upset customers buy in to it when he says this, he probably uses this line for every complaint. How hard is it to scan a package and drop it at the door? Guess he was running behind and needed to make up some time so he didn't leave my package which i paid a premium for next day delivery. Who will reimburse me for my loss? I recommend using the USPS, atleast they will leave a ticket if they don't drop it off.....
It's best to call ahead if you need to pickup a package. I usually don't but I've never had a problem.
Very friendly place. Employee helped minimize the cost when shipping 2 items, as well as packing them very thoroughly. Would recommend for any shipping needs.
Quick, friendly, easy service
just use fedex. ups not worth the hassle.
Ups Customer Center is a US Point Of Interest based in Cedar Falls, Iowa. Ups Customer Center is located at 6104 Nordic Dr, Cedar Falls, IA 50613, USA.
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